Help & Support
Can I return an item?
Yes, you can! As a customer, you have a 14-day return policy with us.
How can I contact you?
The easiest way to reach us is via email at: Naked.clt@gmail.com or via Instagram: @Naked.clt
Can I track my order?
Yes! As soon as your order has been processed and shipped, you will receive a tracking number so you can follow your order.
What is your delivery time?
Our processing time is 1-2 business days.
Thereafter, delivery times are:
- Sweden: 1-2 business days
- Europe: 4-6 business days
Please note that the exact delivery time may be affected by the shipping company and external factors beyond our control.
We cooperate with reliable shipping companies to ensure that your goods are delivered on time and in good condition. If you have questions about your delivery or need help tracking your order, do not hesitate to contact our customer service. We are here to make your experience at Naked Collection as smooth as possible!
When will my order be shipped?
We ship orders on weekdays (excluding weekends) and our goal is to ship your order as quickly as possible.
My order has not arrived
If you have not received your order within the expected delivery time, please contact us via email at: Naked.clt@gmail.com.