Help & Support

Can I return an item?

Yes, you can! As a customer, you have a 14-day right of return with us.

How can I contact you?

The easiest way to reach us is via email at: Naked.clt@gmail.com or via Instagram: @Naked.clt

Can I track my order?

Yes! As soon as your order has been processed and shipped, you will receive a tracking number so you can follow your order.

What is your delivery time?

Our processing time is 1-2 business days .

After that, the delivery times are:

• Sweden: 1-2 working days

• Europe: 4-6 business days

Please note that the exact delivery time may be affected by the shipping company as well as external factors beyond our control.

We work with reliable shipping companies to ensure that your items are delivered on time and in good condition. If you have any questions about your delivery or need help tracking your order, please don't hesitate to contact our customer service. We are here to make your experience at Naked Collection as smooth as possible!

When will my order be shipped?

We ship orders on weekdays (not weekends) and our goal is to ship your order as quickly as possible.

My order has not arrived.

If you have not received your order within the expected delivery time, please contact us by email at: Naked.clt@gmail.com .